After you submit a contact form we arrange for a short phone interview. This is our opportunity to learn about you and your project. At this time we schedule the in-home consultation. We arrive for our consultation appointment with ideas and samples based on our phone conversation. We start to put together ideas and an action plan. The plan is finalized with samples, pictures or drawings. With the clients approval the orders are placed. We take care of all the details from materials, to fabrication to installation.